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ZEN Industries eNewsletter:
May 2020

ZEN Industries' Employee Spotlight

Jim Cucuzza, Warehouse Manager

Jim Cucuzza, Warehouse ManagerWhen you do business with ZEN Industries, you have the advantage of working with some of the most experienced and talented HVAC experts in the industry.

This month our Spotlight falls on our Warehouse Manager Jim Cucuzza. Jim started with ZEN in September of 2018, and he’s worked to help ZEN manage its continuing growth since then. Day to day, Jim handles orders going out and shipments coming in.

His responsibilities include:

  • Scheduling Order Shipping, including our own ZEN Truck Delivery
  • Loading, Unloading, and Project Staging
  • Spiral, Rectangular, and Specialty Duct Inventory Control
  • Coordinating/Ordering FTL, LTL, and UPS Shipments
  • Leadership, Management, and Accountability


When an HVAC duct order comes off the coil line, Jim sees to its staging, quality check, and loading. He also schedules deliveries, unloads shipments, and maintains warehouse organization, and safety.

Jim Cucuzza, ZEN Warhouse ManagerBefore working in the HVAC industry, Jim managed a restaurant, a career that trained him for life in a high pressure environment where keeping reign on a wide variety of details is critical, from managing complex supply orders and inventory management to scheduling employees.

Detail management is high on Jim’s list of priorities. Orders are shrink-wrapped, labeled, and organized with military precision. Getting orders done quickly, correctly, and on-budget are important at ZEN.

“We custom cut slips and drives to fit and we offer direct delivery to our Ohio customers with ZEN’s own delivery truck,” Jim explained. “We arrange pickup and delivery for out-of-state orders. Our crew is truly dedicated to providing quality ventilation system duct work and to delivering it on time and at an affordable price.”

ZEN Operations During COVID-19

We asked Jim how ZEN was doing during the COVID-19 crisis and everything that comes with the challenges of working during a pandemic.

“We’ve been busy throughout the crisis,” said Jim. “For the most part, the HVAC contractors and project managers we work with have maintained their momentum. We haven’t had any trouble getting the raw materials we need.”

For operations in the warehouse and the production lines, though, COVID-19 has made a difference. Social distancing, masks, and routine wiping down and sanitizing of surfaces has become part of the norm. Meetings are online or by phone, and even regular clients are not allowed in the building during the pandemic.

Why Choose ZEN for HVAC Duct?

In last month’s e-Newsletter, we talked about how ZEN Industries and contractor Westland Heating/Air Conditioning worked together on Dream Home Giveaway project for St. Jude’s Hospital. For Jim, it’s clear why Westland continues to work closely with ZEN.

ZEN Welded Pipe, Specialty Metals“It’s the quality of our product,” Jim explained. The folks at Westland definitely appreciate that. The consistency and the speed with which we get things done is a factor. If they need an order in two days, we can bust it out in two days and they’re good to go.

“Our ability to work with specialty metals is another draw for ZEN. We are delivering on a job now with round stainless-steel duct that many fabricators just don’t handle. We offer things like insulated double-wall spiral and work with the latest AccuFlange connecting systems, which helps with meeting SMACNA standards.”

What Specialty Metals Does ZEN Work With?

  • Galvanized G-90
  • Stainless Steel
  • Aluminum
  • PCD Polyvinyl Coated
  • Galvanneal (paint grip) and Perforated
  • Available in gauges 16 through 26

Affordable, Reliable Quality

HVAC contractors and project managers know they can count on ZEN Industries for efficient service and well-made components. ZEN helps HVAC contractors acquire the best ductwork and fittings for both commercial and residential projects.

At ZEN Industries, we provide a comprehensive array of products for HVAC contractors and large construction projects. In addition to Spiral Ductwork, ZEN features Double Wall Spiral, Rectangular Ductwork, PCD Ductwork, and Specialty Ductwork.

We are known for delivering affordable, high-quality product on-time and on-budget. Our customer service is second to none.

  •  Rectangular Slip & Drive
  • Rectangular TDF
  • Rectangular Double-Wal
  • Rectangular Welded
  • Spiral Single-Wall
  • Spiral Double-Wall
  • PCD Polyvinyl Coated Ductwork
  • Round Pipe Welded
  • Specialty Items and Accessories

Would you like to learn more? Call us at 877-600-0274, or visit our Contact Us page today!

At ZEN Industries we also help HVAC contractors save up to 35% in costs by utilizing our Coordination Drawing and Shop Drawing capability to map out the duct in a 3-D software. This virtual model ensures that every piece that arrives on-site is accounted for and clearly numbered, so that you can know exactly where each piece goes.

 Working with ZEN as a full-service partner in meeting your ductwork needs can save you both time on installation labor and costs, giving you a competitive advantage.

Success is All About Great Service

Founded in 1999 on a set of unbreakable core principles, ZEN strives to provide top-quality fabrication, advice, and planning for our customers.

The quality of our HVAC duct work is of the highest caliber and our price is competitive with the best in the industry. Of course, ZEN Industries Inc. gains its edge with unbeatable service, and service means people - it's about our experienced personnel and the relationships we build with each and every customer.

Learn more at www.ZENindustries.com

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